A majority of users on eCommerce website users abandon their carts before even checking out. Once reason why is they have questions that they want answered instantly. In this video, we will show you the 7 best live chat support software for your WordPress site.
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Summary of this Tutorial:
First off is Olark
it is one of the more popular solutions and works for all differnet business sizes.
The payed version starts at as low as $17 a month and they also have a trial period.
Second is Zopim
This is another popular chat software that has a plugin to integrate with your site.
They have a free plan and a basic plan that starts at $14 a month.
There is also an app you can install on your smartphone so you can be available to your visitors.
Third is Comm100
They have a WorPress plugin to let you get up and running quickly and they have a trial period for you to test their software.
Fourth is LiveChat
Live Chat is a little more expensive starting at $39 a month but, they have all the other typical features you expect.
Their system also allows you to turn a chat into a ticket for a built-in ticketing system for your team.
Fith is Snapengage
Snapengage is great for medium to large businesses with integration with multiple crm’s and chat widgets for your site.
Sixth is Chat Room
This is a WordPress plugin that lets you create a chat room for your site.
Users must register to use it but it is a great way to provide basic live support.
Seventh is Quick Chat.
Quick Chat is a similar WordPress plugin that supports private rooms, avatars, and and other chat options.
You can also create a custom user role to assign users to be moderators.
Comm100 Live Chat